SHENGSHUO LIMITED (“we”, “us”, or “our”) operates the website https://alternally.com/ (the “Site”). We are committed to protecting and respecting your privacy. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to ensure your information is handled securely. By accessing or using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We collect different types of personal and non-personal information to provide and improve our services. This information includes:
1.1 Personal Data
When you visit our Site, register an account, place an order, or contact us, we may collect personally identifiable information, including:
- Name
- Email Address
- Phone Number
- Shipping Address
- Billing Information (including credit card and payment details)
- Order History (items purchased, transaction details, etc.)
1.2 Usage Data
We automatically collect certain information when you visit our Site, such as:
- IP Address
- Browser Type and Version
- Pages Visited
- Time and Date of Visit
- Referral Source
- Device Information (e.g., operating system, device type, etc.)
1.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are small files stored on your device that help us enhance your experience by remembering preferences and facilitating smoother navigation.
You can control the use of cookies through your browser settings, but please note that disabling cookies may impact your ability to use some features of our Site.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To process and fulfill orders (including payment processing, shipping, and order confirmations)
- To communicate with you (for customer service, updates, and promotional materials, if you’ve opted-in)
- To personalize your experience on our Site
- To improve our services (such as analyzing usage patterns and preferences to enhance the user experience)
- To comply with legal obligations and resolve disputes
We will never sell, trade, or rent your personal information to third parties for marketing purposes without your explicit consent.
3. How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include encryption, firewalls, and secure servers. However, no data transmission over the internet is completely secure, and while we strive to protect your personal information, we cannot guarantee its absolute security.
4. Sharing Your Information
We may share your information with trusted third-party service providers who assist in operating our business and services, such as:
- Payment processors
- Shipping and delivery companies
- Marketing and advertising partners (if you’ve opted in for marketing communications)
- Data analytics services
These third parties are only allowed to use your personal information as necessary to provide their services, and they are obligated to protect your data in accordance with applicable laws.
5. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: You can request a copy of the personal data we hold about you.
- Rectification: You can request correction of any inaccurate or incomplete data.
- Deletion: You can request that we delete your personal data, subject to certain conditions.
- Objection or Restriction: You can object to the processing of your personal data or request that we limit its use.
- Portability: You can request a copy of your personal data in a machine-readable format.
To exercise these rights, please contact us at [email protected].
6. Third-Party Links
Our Site may contain links to third-party websites that are not operated or controlled by us. We are not responsible for the content, privacy policies, or practices of any third-party websites. We encourage you to review the privacy policy of every site you visit.
7. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe we have collected personal data from a child, please contact us so we can take appropriate action.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, with an updated “Effective Date” at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.